FAQ’s
What’s the suggested dose?
Most start with our 350mg sublingual oil drops, taking 1 or 2 drops under the tongue and holding it there for at least 30 seconds so it can absorb into the bloodstream. It’s advised to start with just 1 drop to make sure there’s no reaction, then increase slowly by a drop every 1-2 days until finding the right balance. One can also experiment with how many drops and when to take a dose. Depending on the need, it could be a morning & evening dose, with a top up during the day. For experienced CBD users, one may wish to go straight for our 1400mg oil and take 3-4 drops a dose as a starting point. What’s the maximum dose? A maximum single dose is considered 10 drops of our 1400mg oil which can be taken up to 3 times daily.
Are HuGG CBD products psychoactive and will they get you high?
No! Although some of the products may contain trace elements of the psychoactive substances such as THC, they are minute traces and none of the HuGG can range are psychoactive and will not get you high.
Can you use HUGG CBD oil while taking other medications?
While CBD generally doesn’t interfere with other meds, many give reference to the ‘Grapefruit Test’ where if doctors advise against eating grapefruit while on certain meds it’s also best to stay away from CBD due to some of its interactions.
What’s the construct of HuGG CBD oil?
Our products are made from organic material but are not specifically certified as organic. The construct of the oil is a full plant CO2 extract using MCT oil as the carrier. This means our products contain a range of cannabinoids which one considers to be an entourage, though CBD is in a much higher concentration than the other cannabinoids such as CBDV, CBDA, CBG, and the minute trace elements of CBGA, CBN, CBC.
How long will a 10ml bottle of sublingual oil last?
Each bottle contains 200 drops of oil. With the average user dosing 2-3 drops 2-3 times a day a single bottle should last a month.
Is HuGG legal in the UK?
YES! All products in the HuGG range are 100% legal for use in the UK and conform to all UK laws regarding the sale of CBD as a food supplement. The HuGG Co is a brand developed by CiiTECH Ltd, a longstanding member of the UK’s Cannabis Trades Association (CTA).
Can you travel abroad with CBD?
While CBD is legal for personal use in most European countries and many other countries around the world, we strongly advise you checking the legality in your destination country before you travel with HuGG products.
What forms of payment are accepted?
At this time all transactions must be processed via thehuggshop.co.uk using a fully 3D enabled credit/debit card that was issued in Europe or with European ApplePay if you own an i device with ApplePay which must be transacted on the Safari browser. In early 2019 we will start accepting card payments globally. Please watch this space. PayPal – Unfortunately PayPal prohibit CBD transactions and the logo displayed is part of our site theme. This will be remedied with our new site coming in 2019 and apologise for any confusion caused.
Where are items shipped from?
All items are shipped from our fulfillment center in Northampton, United Kingdom.
What are the shipping options and time frames?
UK deliveries are dispatched via Royal Mail 24 or 48 Tracked & Signed. These services have a target delivery of the suggested 24 or 48 business hours (Monday-Friday), though this is not guaranteed and in cases may take longer.
All international deliveries are dispatched via DHL Express excluding Republic of Ireland, shipped via DPD. The appropriate charges are applied at checkout for your selected delivery service and country.
Orders placed before 12pm (GMT) Monday-Friday are usually shipped same day. Returns & Refunds: We are happy to accept returns for a refund within 30 days of purchase.
Products must be returned unopened and sealed, in it’s original box, to the address on the packaging slip (listed below).
All returns must be sent via tracked & signed delivery and forward and email the tracking number to [email protected].
Once received a refund will be issued.
To return goods please contact us via email quoting your order number.
Why we don’t offer sample products:
Unfortunately, we don’t offer samples anymore. We found it incredibly expensive which would only result in having to pass the cost on to customers which would be unfair. We believe strongly in the effectiveness of our CBD products. Over 50% of our customers have been regular users and they, in turn, are our best brand advocates along with a number or top tier sporting professionals as well as celebrities.